Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

Table of Contents

1. Information We Collect

Personal Information

When you register with BloodDonor.in, we collect:

  • Full name and contact information (email, phone number)
  • Blood group and medical information relevant to donation
  • Date of birth and gender
  • Address and location information
  • Emergency contact details
  • Donation history and preferences

Automatically Collected Information

We automatically collect certain information when you use our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website or application
  • Location data (with your permission)
Note: We only collect information that is necessary for providing our blood donation services and improving user experience.

2. How We Use Your Information

Blood Donation Services
  • Match donors with recipients
  • Send blood request notifications
  • Coordinate donation appointments
  • Track donation history
Account Management
  • Create and maintain user accounts
  • Verify user identity
  • Provide customer support
  • Send important updates
Platform Improvement
  • Analyze usage patterns
  • Improve our services
  • Develop new features
  • Optimize user experience
Communication
  • Send service notifications
  • Share donation opportunities
  • Provide emergency alerts
  • Marketing communications (with consent)

3. Information Sharing

When We May Share Information:

We share limited contact information (name, phone, general location) with verified users when there's a potential blood donation match. You control what information is visible through your privacy settings.

We may share relevant information with hospitals, blood banks, and healthcare providers to facilitate blood donations and ensure medical safety, but only with your explicit consent.

We may disclose information when required by law, court order, or to protect the safety and rights of our users, ourselves, or others.

We work with trusted service providers (hosting, email, SMS) who help us operate our platform. These providers are bound by strict confidentiality agreements.

4. Data Security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Control

Strict access controls ensure only authorized personnel can access your data

Privacy by Design

Privacy protection is built into every feature from the ground up

Your Role in Security

Keep your password secure, log out from shared devices, and report any suspicious activity immediately. Never share your account credentials with others.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Cookie Type Purpose Duration
Essential Required for basic site functionality and security Session
Functional Remember your preferences and settings 30 days
Analytics Help us understand how you use our site 2 years
Marketing Show relevant content (with your consent) 1 year

You can control cookie settings through your browser preferences.

6. Your Rights

Access Your Data

Request a copy of all personal information we have about you.

Correct Your Data

Update or correct any inaccurate information in your profile.

Delete Your Data

Request deletion of your account and associated data.

Data Portability

Export your data in a portable format.

To exercise any of these rights, please contact us at privacy@blooddonor.in or through your account settings.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Inactive accounts may be deleted after 3 years of inactivity.

8. Children's Privacy

Our service is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18.

9. Policy Changes

We may update this privacy policy periodically. We will notify you of significant changes via email or platform notifications.

10. Contact Us

If you have questions about this privacy policy or our data practices:

Email: privacy@blooddonor.in

Phone: +91 12345 67890

Address:
BloodDonor.in
123 Health Care Complex
New Delhi, India 110001